Flyer54640193409
01-01-1970 02:00
Unforgettable dining experience at the Michelin-star Ristorante: impeccable service, fantastic food, great ambiance. High style modern, spacious and comfortable room, unique location, stunning views from the windows of our suite. The spa service was high level.. .
ameegh
01-01-1970 02:00
Stay Experience Did Not Meet Five-Star Expectations. My stay did not meet the expectations of a five-star hotel.
Due to a flight cancellation on 18 December, one night was lost with no compensation. During the stay, maintenance noise, weak hot water pressure, and slow check-in and check-out affected the overall comfort.
Sharing this for management review.. .
74danelh
01-01-1970 02:00
luxurious experience in Dubai. Amrani Hotel Dubai is truly ultra-luxury at its finest. The hotel is absolutely beautiful, with an elegant atmosphere and outstanding attention to detail. Everything was perfect—from the comfort and cleanliness to the service and overall experience. A very nice hotel that makes you feel special throughout your stay. Highly recommended for anyone looking for a luxurious experience in Dubai.. .
bethgarner55
01-01-1970 02:00
I cannot say enough good things about this hotel, the staff are PHENOMINAL. I came to this hotel just me and my 5 year old to celebrate his birthday (not the most conventional hotel for a 5 year olds birthday but honestly they made it perfect) We have stayed at most of the hotels across the Emirates especially the 5 star hotels. This hotel went over and above and blew us away and all due to the staff.
From the second you pull in I have never met such welcoming and efficient valet and door staff, they made my son feel like royalty, warm, funny, fast and kind and completely set the standard for the rest of the stay
Check in - we were helped by Pramod, he was FABULOUS! He was so kind with my son, interactive and just made him feel special and important and not what I had expected from a hotel like the Armani where I thought it would be more business corporate style. Pramod took us to our room and on the way stopped off at the chocolate shop to let my little one pick something for himself (so kind!!)
The staff with the bags were just lovely too, nothing is too much trouble for ANYONE!
The room is amazing, they had gone over and above for my son, the room was decorated, there was cake, gifts and then they even brought more for him with a chocolate burj Khalifa which was STUNNING and candies!! The bed is the biggest we have ever stayed in and SO comfortable, the ipad which controls the room is fab!!
We went to Atmosphere which I know is not a part of the hotel but again the staff made it for us, going over and above with my little boy!
Breakfast - AMAZING! The team genuinely care (this runs through all the staff) everything is smooth, the food phenomenal, all the options you need and again couldnt do enough to make my sons day special with treats and gifts!!
Check out super quick and again the lady that served us was funny, chatty and kind.
Only negative would be the pool but this is purely down to preference, but I understand with the shape of the building they make the best of the space they have. Also the time for the money to be refunded back to my card I would have hoped a little faster but this is me nitpicking.
So many hotels could learn from this hotel on how to treat guests. Its the perfect warm fun and stunning hotel and this is for me due to the staff! They made our trip and its due to them that I would return again and again! Everything in the hotel runs like clockwork.
Thank you all so much for making my little boys day!!. .
FrancisDoc
01-01-1970 02:00
Exceptional experience. I checked out of the Armani Hotel today, and my experience was exceptional. From the unique elegance of the décor and the stunning beauty of the suite to the delicious food and outstanding customer service, every detail was impeccable. I would especially like to thank Mrs. Simona Battista for her kindness and professionalism; she ensured my stay was flawless.
I would highly recommend the Armani Hotel to anyone wishing to experience the exquisite sophistication and charm of Italian living.. .
baskodxb
01-01-1970 02:00
Flawless experience. Absolutely loved staying in this hotel! The location is great and convenient as well and the views are stunning!
Especially I wanted to point out Mr. Amin from the front desk who was handling our check in process. He is very polite and knowledgeable and took good care of us.
Highly recommended!. .
Trek15708445321
01-01-1970 02:00
Tea ceremony amazing. Amazing tea ceremony! Perfect staff ! Very tasty scones! If you like tea ceremonies you must visit this one, it’s the best. .
jmta87
01-01-1970 02:00
Great design, views and service. Pretty cool place to hang out for a couple of days. We were treated like VIPs at all times by the staff. Design, views and food all fabulous. Amazing view of the fountain show from the 38th floor. Nice vibe by the pool. Our bed was super comfy. Direct access to the mall was cool too but a little map of how to find your way back would have been handy as it is not that straightforward to find!. .
Peripotetic
01-01-1970 02:00
Fancy and chic. Fancy hotel with chic decor (so chic its hard to find a door let alone find your way around!). The L shaped pool is small but good with some sun and some shade just outside the spa and gym area. Good breakfast but very expensive if not included nearly $50...The main problem is the massive traffic in the immediate vicinity of the hotel given the Dubai Mall is adjacent, so takes twice as long to get in and out of this hotel versus hotels in adjacent blocks. Great view of Fountains (1pm, 1:30 and 6pm) from the Deli restaurant one floor up.. .
bkb934
01-01-1970 02:00
Superb Business event. Stayed at the Armani Hotel for 4 nights attending a business event and the hotel was amazing, fantastic service, topnotch faculties. The entire team has well taken care of us. Thank you.. .