Umm Al Quwain Beach Hotel

dadiyoussef6
01-01-1970 02:00

Amazing Beach Stay with Big Room for Improvement. I recently stayed at Umm Al Quwain Beach Hotel and wanted to share both the highlights and some areas that need attention — especially as someone with over 15 years in the hospitality industry. Positives: Location: The hotel is in a great spot with direct access to a quiet, beautiful beach. Beach: Truly the highlight of the stay — clean, peaceful, and well-maintained. Friendly Staff: The staff on the ground were welcoming, helpful, and provided quick service. Dog Friendly: A rare and appreciated feature for pet owners. Areas for Improvement: Unreasonable Dog Fee: While it's great that dogs are allowed, charging AED 100 per night per pet feels excessive given the hotel's current overall standards and offerings. Limited Room Service Hours: Room service being only available until 11 PM is quite limiting for guests, especially in a beach resort setting where guests often stay up later. Visible Construction & External Workers: There’s visible construction near guest areas and external workers are often around the property, which affects privacy and comfort. Guests should not feel watched or uncomfortable. Unprofessional Management Conduct: Shockingly, hotel management did not greet or acknowledge guests — a basic hospitality standard. Even more concerning was witnessing managers eating, drinking, and smoking in front of guests. It felt more like being in someone's private home than a professional hotel environment. Room & Maintenance Issues: The beach suite door was in poor condition, basic utensils (like spoons and knives) were missing, and the water pressure in the shower was very low. Neglected Public Areas: Several public areas looked worn down and clearly need more care and maintenance. Final Thoughts: The hotel has potential — a great location, dog-friendly policy, and friendly frontline staff — but it's missing the kind of operational polish and professional standards that justify premium charges. These overlooked details and lack of managerial presence could significantly impact the hotel in the long run if not addressed. With some real improvements, it could be a top-tier beachfront option in Umm Al Quwain.. .

Christopher
01-01-1970 02:00

Lovely beach resort . Very nice beach resort with gently sloping beach great for kids. Pool was also nice with a decent shallow end. Room looked a bit tired though - could do with a revamp. . .

zacf581
01-01-1970 02:00

Transported straight to Bali!. This place is a vibe! It’s giving Bali energy. The service is absolutely amazing. Plus, it’s not crowded, making it the ideal spot to unwind and soak it all in. It’s peaceful and relaxing. This place is everything you need for a perfect escape. .

Verified traveler
01-01-1970 02:00

Great pet friendly hotel!. Great weekend away with the dogs. The newly renovated rooms are great and the staff are very accommodating. The beach and the bar are really great and the food/drinks are very good and reasonably priced. We really like it here and cant wait to be back. . .

45kseniac
01-01-1970 02:00

Will not suggest!. I can give "-1000" score. Become the worst place in Umm al quwain!!!!! Look like management disent care longer about visitors. They need only 1 time purchase! We was regular clients for this hotel ower 6 years!!!!!! NOW I WILL NOT PUT MY STEP INTO THIS PLACE!!! Since they change the security, there is no respect at all!!! They don't care if you have a kid who is crying, staff on reception not even trying to help or give any idea how to resolved your problems. They dont care about anything. Very, very I can say EXTREMELY ROUGH security!!!! Over priced place. We use to go there only because of the beach area. And belive me its NOT Kids friendly place! Place become very dirty, sometimes can find pieces of glass from the bottles, even when SECURITY clearly mentionedthat nothing allowedto bring with you! (so if you decide to visit this place, be careful with your steps). Your lost you regular clients and I will tell it to all my friends and family members as well!!!! Hopefully nobody else will have such a horrible experience like my family.. .

Charlie
01-01-1970 02:00

Barely Average. The room was basic but very clean. The food and service was average. In fact, at times the service in the beach bar was very slow. In the hot section of the breakfast, the food was cold. The pool is old and needs to be repaired. There is a lot of noisy construction happening. . .

ameens749
01-01-1970 02:00

very bad expiriance ,very rude satff. very rude staff african security and indian receptionist ,very bed customert service ,very dirty swiming pool full of pipi and hair and all mosaique broken very dangerous for kids the only positif point is the beach area ,old rooms dirty walls. .

509abdor
01-01-1970 02:00

Bad facility and service. By far the worst experience in a hotel I have ever had. Started upon check in- once I reached the room I noticed that all the toiletries were missing so I called the reception and house keeping to send them, however till 7 pm they didn’t and they only sent it after I spoke to the manager of the hotel. When we reached the beach we asked for towels but they were out of towels and we had to wait for 30 minutes to get 2 towels. there was a new employee I think he is a waiter called Charbel and all day he is walking around and staring at women in a very disgusting way. Even when I was walking next to my girlfriend on the beach I noticed several times just staring inappropriately at her. Last at night starting 10 pm I planned to go to sleep but couldn’t sleep due to a generator sound which was very loud, I called the reception to ask them to switch it off but they said that security came to check and there was nothing. By 12 midnight I called again and went out of the room to meet the security and he confirmed the annoying sound is from the ac compressor which they couldn’t fix and all night we were unable to sleep due to that sound. Next day morning we head to the beach and again they are out of towels and it took 45 min for them to arrange us beach towels which were not even beach towels but rather shower towels. Our check out time was at 8 pm, I requested them to clean the room and arrange the bed by 2 pm yet they never did and the room was left unclean till our checkout time. The towel were not changed and the bed was left u touched and finally the entire stay the bathroom walls were leaking water non stop. I have been coming to this hotel for the past 5 years on monthly basis and I’m more of a regular customer but what I have experienced this weekend is the worst I have ever seen.. .

Catherine549
01-01-1970 02:00

Disappointing experience. We were quite disappointed with our stay at Umm Al Quwain Beach Hotel. The hotel is currently undergoing extensive renovations, with construction debris scattered around the property, creating an unpleasant atmosphere. Additionally, many of the rooms were outdated and in poor condition, vastly different from the polished images shared on Instagram. To make matters worse, we encountered unprofessional service from the front desk staff, who were not only unhelpful but also attempted to overcharge us. It's unfortunate because the hotel has significant potential due to its location and overall concept. Perhaps once the renovations are complete and service improves, it could be a much better experience.. .

Epicuriennn
01-01-1970 02:00

The place to avoid by all means. A nightmare - very unfriendly service - very rude staff - not informed about the renovation going on, so you find yourself in the middle of a construction site when you are thinking you pay fir a nice suite to spend a nice weekend. - dangerous to walk around because of materials for renovation not protected. - suites are smelly...all of them smoking unlike the info they give. - room service inexistant. I would say any service is inexistant. - overpriced in the weekend - food not good at all. - several amenities but obsolete and/or damaged so you can't use them. - only Beah is nice. .