Louis St Elias Resort & Waterpark

annasS4984AD
01-01-1970 02:00

A wonderful family holiday!. We had a great time as a family of four with children aged 10 and 13. The hotel was very clean and the staff were friendly and always ready to help. (Special thanks to Flouris for being always around and Abdo who's been talking care of our room)There was plenty of entertainment for both adults and children, so there was something for everyone. Overall, it was a wonderful experience — we will definitely be back!. .

CharlottiHolmes
01-01-1970 02:00

The best staff who can’t do enough for you!!. We have just returned from THE best 11 day holiday at this resort. The weather was fantastic as was the food and company but what really made our stay truly special was the tremendous team of staff. We came at the end of the season when you’d expect people to be flagging but it was quite the opposite, loads of energy from the entertainment team and bar and restaurant staff who genuinely couldn’t do enough for us. The manager is also a celebrity double - none other than the Jurassic park legend Jeff Goldblum, Jeff (Flouris) you were wonderful and made us all feel so special and welcome for our friends 50th birthday. Julie on reception was fantastic at organising our table for our friends birthday and another lady was really helpful in allowing us an extra hour on our room before we left. The hotel provided a cake and decorated our dinner table with balloons etc and Abouf and several of the restaurant team came over and sang happy birthday which really made our friends day. Mohammed jnr was the kids best friend with his special cocktails - oh yeah and oh no! All the bar staff were fantastic and I wish I could remember their names to call them out separately also Andrea who was there when we came 4 years ago! Hazel, Ryan, Orla, Miah, Lily and Lola were the best entertainment team we’ve seen at a hotel they knew everyone by name and made a real effort to come and chat - they even came and waved us off when we got picked up and the kids loved the picky song and all the entertainment. We nearly got barred from the music quiz as our eldest is a bit of a master and kept getting all the answers right 😂 The lifeguards were also brilliant and there’s even another lookalike in the form of the rock 😆 honestly if you want a fantastic family holiday where you’re made to feel super welcome and have the best time you need to come here - we’ve been back a day and missing it so much, both girls have serious holiday blues today and tbh the adults aren’t far behind! We’ve had such a wonderful time, thanks so much st Elias team you work so hard and it’s massively appreciated. .

laurenhW8714UX
01-01-1970 02:00

Amazing. Absolutely Amazing Family Holiday! We’ve just returned from the most incredible stay at this hotel, and I honestly can’t recommend it enough! From the moment we arrived, the staff were so attentive, welcoming, and friendly they truly made us feel at home. A special mention has to go to Flouris, the manager, who was absolutely wonderful and became best friends with our son! The bar/restaurant staff all so lovely and friendly! The entertainment team was fantastic and worked tirelessly every day and night to keep everyone smiling. Hazel ran the team brilliantly, Ryan was amazing with our children, and Ola’s voice was simply outstanding. Every show was top-quality, and their energy and effort never failed to impress. The food was exceptional always something for everyone and cooked to perfection each time. We loved the variety and the quality at every meal. The location was great too just a short 10-minute walk to the Protaras strip, with a convenient shuttle bus running hourly to both the strip and the beach. It was truly the best holiday for our family with a 13-year-old daughter and a 5-year-old son, it can be hard to please everyone, but this hotel managed to make all of us so happy. We’re already dreaming about coming back!. .

Bones_and_Stones
01-01-1970 02:00

A wonderful family hotel - adult relaxation, fun for kids, fantastic staff, great food. This is a wonderful hotel, made wonderful by its hard-working, personable and very friendly staff, and it’s lovely food. The whole resort was also kept immaculate - considering the number of people and the AI/poolside drinks/snacks aspect, it was always so clean and tidy. We went as a family of three, and it was the perfect hotel for primary-school aged children to be entertained in a safe environment, allowing parents to relax. I would describe the room we had as comfortable, clean and tidy, but not luxurious. This was exactly what we were expecting though and the bed mattress was incredibly comfortable. We had a problem on the first night with a balcony door lock in our room, and first thing in the morning the manager had a handy-man with us fixing the issue (they had also offered us the option to move rooms immediately, which we declined) - amazing service!). The entertainment crew were also brilliant - seemed to know everyone by name (who chose to interact with them). They ran the kids club (all British team, DBS checked, etc) which was in a lovely little space in the heart of the complex, and also ran all the activities at the ‘family’ pool. The family pool is the one adjoined to the water slide pool, which was definitely pretty lively throughout the day and again at night as this was close to the stage area. The entertainment crew ran the daily stretch yoga, poolside kids competitions, kids club, and then popped up at night again for the kids disco, and various shows and quizzes. All optional, and all up in the busier ‘zone’ which could all be avoided by staying at the ‘quiet’ pool close to the main bar and restaurant for those without children or wanting a more peaceful life (we threw ourselves into the liveliness though, and loved it, as did our child). The food was a real highlight - very fresh, so much choice, and in particular the Greek Cypriot food was lovely. We ate out one night but honestly the quality of the food at the hotel was better, so we didn’t bother again. The ‘tasting menu’ restaurant Mezze was also very good, so would recommend that. The whole resort catered to children brilliantly, including at the buffet and spa where you could do an adult and child’s massage. The facial I had was also wonderful - really left my skin hydrated after a week in the sun. The hotel is set back from Protaras next to the beautiful chapel of St Elias (go up for sunset!), and this is a good thing - makes it feel more peaceful and secluded. Protaras is a busy touristy place complete with Starbucks, MacDonald’s etc. The free hourly shuttle bus took only minutes and was a great perk, but we mostly stuck the hotel as our goal was adult relaxation and child fun. Being able to use the resort all day (poolside, all bars/restaurants etc) after checkout when you have a late flight was also brilliant. This hotel is a shining example of how the staff make a place!. .

818catherinew
01-01-1970 02:00

Fab holiday to St Elias. Just returned from a wonderful stay at Louis St Elias in Protaras 17th-24th October. It was our first visit to the area (although we have visited Cyprus in the past) and did not disappoint. The accommodation We stayed in a 1 bed apartment between the upper and lower pools. Although the apartment could do with a bit of refurbishment, the bed was very comfortable and there was plenty of space in the living room for the kids and plenty of storage. There was also a huge balcony with a seating area. Unusually, for an all inclusive package holiday, we were always able to go out at 8/8.30 and be able to get sunbeds. No 6.30am scramble needed. Could be different in busier weeks though. The rooms with private pools looked lovely, but I don’t think we would have made use of the pool with everything else going on in the hotel. We spent one day at Fig tree bay where the beach was beautiful, if a little crowded and the sea was warm. There is a free shuttle bus available from the hotel to get to the beach. The food The food was delicious and varied. Every day there was a different theme in the main restaurant. We ate out in Protaras on a couple of nights. It was a 15 minute walk downhill to the main strip, and a €10 taxi back to the hotel. There were lots of restaurants and bars to choose from, all reasonably priced. We particularly enjoyed our visit to the on site Greek restaurant where we had the meze. The food was delicious and plentiful and even our super fussy kids ate well. Drinks were good quality and mostly branded spirits. The entertainment The jewel in the crown of this hotel was the fabulous entertainment. Huge thanks go to the exceptionally talented group of entertainers who kept us and our kids busy with quizzes, activities and a glitzy professional show every night. Special mention goes to Ryan and Lola who took time to meet us in reception to say goodbye before we left for home. Such a lovely touch in their incredibly busy day. Picky picky picky will be an earworm for a long time. The staff All the entertainers and staff from the cleaners to the bar staff to the general manager to the pool lifeguards were super friendly and looked to be actually enjoying their job. The hotel got very busy towards the end of our stay but they all kept their professionalism and friendliness throughout. There were a few negative points - broken sunbeds were annoying but we’re coming towards the end of the season - Noisy aircon at night time, but we didn’t complain as we were having a great time - Very busy towards the end of our week so difficult to find space to sit at the entertainment and spaces around the pool went quicker - Would benefit from a pool table to keep the tweens and teens entertained - Pool was a bit cold but ok once you got in None of this would detract from me giving the hotel a 5* rating. I would not hesitate in recommending Louis St Elias to anyone considering staying.. .

jodiel738
01-01-1970 02:00

Amazing. Just returned from an amazing 7 days at this hotel. There honestly is not one bad thing I can say other than I wish o would have booked longer! The rooms are massive have everything you need and are cleaned everyday. The pools and slides are excellent for the kids I travelled with an 11 and 14 year old and they both loved them. Food was excellent something for everyone even if you’re a fussy eater. Snacks are served next to the pool bar nuggets, chips, burgers, toasties and ice cream. The entertainment staff are amazing they are on the go all day and night and work their socks off. Lifeguards are friendly and very on the ball making sure everyone stays safe. Flouris and all his team are just amazing they go above and beyond for everyone so friendly nothing is too much trouble. We will defo be returning here and probably will for years to come. Thankyou Flouris for a wonderful experience.. .

HonestReviewer010101
01-01-1970 02:00

Not large enough for an all inclusive. We’ve done 2 / 3 TUI/ Jet2 all inclusive holidays every year for several years and whilst this has some really good points, such as super friendly staff and good branded drinks, it’s clear this was a self catering hotel that has been converted to all inclusive. Unfortunately it’s not large enough in terms of facilities. Not enough space/ loungers around the pools for the number of guests with people having to sit in chairs. At dinner we experienced no tables, a single drink, no large plates, huge queues for food and no deserts! Food stations with pork/ chicken with no staff to cut and serve. If you don’t land for the mini disco at 8pm then you have no chance of a seat for the shows. Probably why everyone goes for dinner early and they can’t cope. Often a single person serving at bars, again leading to long queues. They just don’t have the space or staff for the number of guests. Not sure how this place gets so many good reviews based on our experience. God knows how the place will cope if it’s full for October half term!. .

paulsJ5916DI
01-01-1970 02:00

Lovely resort with exceptional food and service. We are a couple and its true that this is very much a family resort, but we really enjoyed our stay and this did not put us off at all. We have stayed at many all inclusive resorts over the years and can honestly say the food was the best quality to date. The accommodation is a bit tired in places but perfectly adequate and comfortable, with the possible exception of the "gym" which was particularly basic. The staff were nearly all exceptionally friendly and Mohammed at the main pool bar felt like a friend after 10 days 😂. The entertainment team did a great job too and again well above what we have experienced at similar resorts.. .

P3585SOjanetj
01-01-1970 02:00

J Jones South Wales. This is the 6th time visiting this resort, and for us this place feels like our second home. The reason we keep coming back is the staff who always go above and beyond to make you feel welcome. The food is always very good and always a lot of selection, but we always do go to the main strip to have a meal and drink if we want a change. The rooms are always kept clean and the domestic staff work hard to keep them to a good standard. Having the resort located where it is , is a bonus for us as we like the piece and quiet, but if you want more going on the shuttle bus is a great bonus taking you down to the strip on the hour from 9 in the morning till 6 in the afternoon . Cyprus is a beautiful place to visit and we have already booked for next year. A massive thank you to Flouris and all his staff all over the resort again for making our holiday a great one . Also thank you to the entertainment team who work so hard to put on shows, keeping the children and us entertained. See you next year ❤️. .

abiingram
01-01-1970 02:00

Family fun. We have just had the most amazing week at St Elias. From the moment we arrived at the reception to the minute we left, every member of staff was friendly, welcoming, and professional. The entertainment team were just fabulous. The daily activities for the kids were fun and varied, and it meant that we could get some well-needed time to relax by the pool! They also put on lots of good stuff for the adults too, my favourites being aqua-gym and darts. And the evening entertainment was just incredible. Orla’s singing deserves a special mention as she has a voice that makes you stop in your tracks, and such a presence on stage, she’s got an incredible career ahead of her. Ryan was also great, and the dancers were just fabulous, Lily, Hazel, Lola and Miah kept us well entertained all week. As the entertainment manager, Hazel deserves an award! Lily’s singing debut on our last night was a highlight, with her voice accompanying Orla’s in a duet that wouldn’t have been out of place on the West End! And thanks to the DJ for bringing the tunes every night :) The bar staff were brilliant, Mohammed Senior looked after us all week, with charm, humour and the best bar-tending knowledge. Mohammed Junior remembered what we liked to drink almost immediately and his infectious smile added a kick to the drinks :) Johanna had an extra smile for the kids and made them the best strawberry lemonade. Moustafa was also fab, he was so friendly and helpful. The food was gorgeous, with so much choice, and all fresh and available whenever we needed. The staff in the restaurant were all friendly, attentive and professional. The cleaning staff made our rooms fresh and clean every day, and even added a flourish of flowers and towel-animals for the kids. I highly recommend St Elias, particularly for families and anyone who wants to relax and have lots of carefree fun.. .