Anastasia Waterpark Beach Resort

Rowanna
01-01-1970 02:00

. Overall the hotel was average. The hotel and rooms need updating but we did sleep well with comfortable bed and pillows. The food was okay but we felt it was very repetitive and not enough selection. Everything is winthin walking distances there's so much to explore. I would highly recommended hiring a buggy for the whole day. We explored 4 of the best beaches on the island. Overall we have had an amazing holiday and will definitely be coming back to Cyrpus 🏝. .

Anthony
01-01-1970 02:00

. Prior to coming, I was concerned by some of the poor reviews. Having spent a week here I concur with some but not all. It is well situated in easy walking distance of nice beaches, bars and tourist shopping. As for the property I would rate it as 3 stars at a push. Yes it has facilities BUT quality of build and particularly maintenance/cleaning make it look tatty and as others have remarked, tired. Money spent in the right areas would easily improve it. My wife and I thought the food was decent and we always found something we liked but again some aspects are cheap, like chicken nuggets, fish fingers and battered fish which is for the kids, is of poor quality and practically in edible. Most of the staff are pleasant and I single out Saskia in the restaurant for being a great host and politely correcting and improving my Greek. Finally on a serious H&S note, the hotel safety and security is wanting. No proper fire doors and what they have are propped open and storing of fold up beds and old mattresses on fire escape stairways. As for security, in room safes are not bolted to anything so effectively useless and external fire doors are propped open as convenient entry points for the staff. Would we return, probably not.. .

Francesco
01-01-1970 02:00

. I am writing this review regarding my stay at the Anastasia Hotel in Paralimni. Unfortunately, I found the level of cleanliness well below expectations, which made the experience quite disappointing. I also feel the management is charging guests high prices that do not reflect the quality provided. While the hotel is listed as 4 stars, based on my experience, I would rate it closer to 2. I encourage management to review both their standards of hygiene and the value they offer, as these are essential for ensuring guests have a stay worthy of the advertised rating. .

Olena
01-01-1970 02:00

. Not first time here. Receptionist Valeria was very helpful and welcoming. Special thanks to the waiter mr.Panicos. Suddenly ,not all staff like this in hotel. Manager should do something about this. Such behavior is not acceptable towards hotel guests. Service should be accompanied by a smile and quality ! There is rudeness at the pool bar. These people have no desire to work. Maybe it would be better for such workers to be at home with angry faces? Such employees reduce the level of the hotel. . .

P
01-01-1970 02:00

Requires improvement. The hotel requires some improvement in many areas although I recognise that it is value for money particularly that it is all inclusive and costs need to be kept down. Serivice from staff- staff not very friendly including reception. Restaurant staff really not very experienced or friendly. Drinks and plates taken before finish eating. Order required in the restaurants as too busy and chaotic. No seats for people at breakfast one day and guests were eating breakfast standing up. Hotel management could have directed them to the other restaurant that was closed or at least bring chairs in for poeple. Food fair for the price bit chaotic in thec estaurant. Not enogh coffee cups every morning and not enough coffee machines. No enterianment over the 5 days which was a shame and nothing to do for kids in the evening.A pool table or table tennis would be good. Rooms-Beds were new however sheets did not fit well on beds and ended up on matress by end of the night!This would impact cleanliness. No sheet to cover ourselves but a light duvet instead. Wardrobe door fell off which was dangerous and did not get fixed during our stay. Towels not changed every day but got new ones when asked for them.Only one towel each. Check in was 1 hr late as room not ready. Rooms not cleaned very well with cups and plates left in room. Tea and coffee not topped up over 4 days. Drinks machines at bars not always working. Water from the bars sometimes had a bad taste with a smell of chemicals although . .

Tatiana
01-01-1970 02:00

. Really bad food. .

Verified traveler
01-01-1970 02:00

Amazing Hotel, poor cleaning. Food was good, location good, hotel good. Just wasn't very clean. Got to our room and glasses and stuff were dirty. We asked 3 times for new bed sheets as they just didn't do it for 3 days in a row? For whatever reason. We requested clean ones at reception and the cleaners simply made our bed, left all dirty towels and bed sheets on. .

Jasmine
01-01-1970 02:00

. Room wasn't ready for my arrival but Kuna (hotel manager) was very prompt in making sure room received a deep clean after I had returned from beach walk which is 5mins from the hotel. .

Adrian
01-01-1970 02:00

Worst hotel to date. Please please reconsider before choosing this hotel. Overall staff are polite and helpful and made us feel welcomed. On entering our hotel room we immediately noticed that the room was poor in condition. We reported to reception staff that there was visible blood stains to the bed sheets which was rectified and a timely manner but not before leaving an awful taste in our mouth. Rooms are outdated as is the hotel in general. There was paint to many of the fixtures. This hotel will not see me again. .

Caroline
01-01-1970 02:00

. The hotel location is great, the staff are lovely. The rooms were okay, need updating. However we had an issue with ants in our room. . .